Article 1 (Purpose)
These terms and conditions define the basic provisions regarding the conditions and procedures for using the AI real-time editing assistant text editor service (hereinafter referred to as "Typetak") provided by Lightive (hereinafter referred to as "Company"), as well as the rights and obligations of members and the Company.
Article 2 (Definitions)
1. "Member" refers to a user who has entered into a service agreement with the Company under these terms and conditions and uses the service.
2. "Non-member" refers to a user who uses the service without registering as a member.
3. "AI Editing Assistance Features" refer to services that utilize artificial intelligence technology to provide real-time editing, proofreading, recommendation functions, and chat assistance.
Article 3 (Effect and Modification of Terms)
1. These terms take effect when a member clicks the checkbox during service registration.
2. The Company may modify these terms in accordance with relevant laws and policies, and any changes will be notified via the website or email.
Article 4 (Provision and Modification of Services)
1. The Company provides various services, including AI editing assistance features, text editing tools, document storage, and sharing functions.
2. The Company may modify or discontinue some or all services for improvement and security purposes, and shall not be liable for any consequences unless it is due to the Company's fault.
Article 5 (Membership Registration and Account Management)
1. Membership registration follows the procedures set by the Company, and members must provide accurate information during registration.
2. Members are responsible for managing their accounts and passwords and must not transfer or share them with third parties.
Article 6 (Member Obligations and Prohibited Activities)
1. Members must comply with relevant laws and these terms while using the service.
2. The following activities are prohibited, and violations may result in service restrictions:
- Posting or transmitting illegal content
- Infringing on the reputation or copyrights of others
- Malicious use of the service to harm others
- Disrupting the system or generating large amounts of abnormal content using automated tools
3. The Company is not responsible for any damages resulting from service restrictions imposed on members.
Article 7 (Copyright and Intellectual Property Rights)
1. The copyright of all content and software provided within the service belongs to the Company or is used under permission from the rightful owner.
2. Members retain the copyright to the content they create. The Company may use such data to improve the service.
Article 8 (Refund Policy)
1. Due to the nature of the service, refunds may be limited and will be processed according to the conditions specified in this policy.
2. Refund Request Period
- You may request a refund within 7 days from the first payment date of the subscription service.
- After this period, refunds for simple change of mind are not possible.
3. Refund Conditions
- Payment-related errors: In case of duplicate payments or errors in the payment process, refunds will be processed through the customer support team.
- Service quality issues: If serious functional errors occur for an extended period, the customer support team may approve refund requests after review.
- Change of mind: Refunds requested within the initial 7 days due to a change of mind are eligible for a full refund. However, if the AI feature has been used more than 500 times, a partial refund may be provided.
4. Refund Procedure
- Refund requests can be submitted via email (team@typetak.com).
- When requesting, please include your account ID, email address, reason for refund, and relevant supporting documents (if necessary).
5. Exceptions
- Discounted products will be refunded only for the amount paid after the discount.
- Refunds may be limited proportionally to the days used during the subscription period.
- (Example) If you request a refund 10 days after starting your subscription, only 2/3 of the amount may be refunded.
6. The refund policy is at the Company's discretion, and the Company may modify the terms and conditions to change the refund policy.
Article 9 (Limitation of Liability and Disclaimer)
1. The Company is not responsible for any damages incurred by members in connection with the service unless caused by the Company's willful misconduct or gross negligence.
2. The AI Editing Assistance Features are provided for reference only, and the Company assumes no responsibility for any errors or results arising from their use.
Article 10 (Dispute Resolution and Governing Law)
1. Disputes related to these terms shall be governed by the laws of the Republic of Korea, and the competent court shall be the Seoul Central District Court (or the competent court of the Company's location).
Article 11 (Miscellaneous)
1. Any matters not specified in these terms shall be governed by applicable laws and customary practices.
2. By using the service, members are deemed to have agreed to all provisions of these terms.
[Supplementary Provisions]
These terms shall take effect from February 13, 2025.